1.1 What's in the Box and Initial Inspection
Before any software is installed or any scan is attempted, verify your hardware is complete, charged, and running current firmware.
Package Contents
Open the case and confirm each item before proceeding. Regional packages may vary. If an item listed in your included packing slip is missing, contact your distributor before use.
L2 Pro Package
- Lixel L2 Pro scanner
- Battery (depending on package)
- Charger and charging cable
- USB-C data cable (USB 3.1 Gen2)
- Phone mount
- Cleaning cloth
- Carrying case
- GCP collection steel base plate
- Quick start guide
K1 Package
- Lixel K1 scanner
- Battery (depending on package)
- Charger and charging cable
- USB-C data cable
- Carrying case
- GCP collection steel base plate
- Quick start guide
LixelStudio activation codes are not included in the box. After you register and activate your device in LixelGO, retrieve the full device serial number (SN) from the app. Then go to xgrids.com/intl/activationrequest and submit the SN to request your activation codes. 3 permanent codes will be sent to your registered email address. Each code activates LixelStudio on 1 machine and cannot be reused. Keep these codes secure. There is no self-service recovery if they are lost.
The full SN must be retrieved through the LixelGO app. Do not attempt to read the SN from a label or use image-to-text tools. Character recognition errors between "0" (zero) and "O" (letter) or "1" (one) and "l" (letter) cause activation failures that cannot be detected until the code is rejected.
Battery Installation and Initial Charge
Batteries ship partially charged. Before the first scan session, charge each battery to full. Do not operate the scanner on a first-time depleted or unknown charge state for a project scan.
Battery Installation (L2 Pro)
Open the Battery Lock Lever
The lever is located at the base of the scanner. Pull it to the open position before inserting the battery.
Insert the Battery Along the Guiding Slot
Slide the battery in from the bottom, following the guiding slot. Push until the battery is fully seated. A battery that is not fully inserted will feel loose.
Press the Lever Back to Lock
Lock the lever firmly. A battery that is not locked can slip during scanning. This is not recoverable during an active session.
Charging
Connect the charger to the battery charging port using the included cable. The battery indicator will show charge level during charging. Charge each battery to full before field use. Cold temperatures slow charging and reduce runtime by approximately 20 percent.
The L2 Pro uses a 46.8 Wh battery rated for approximately 90 minutes of scanning per charge. The K1 uses a 28.8 Wh battery rated for approximately 90 minutes per charge. Plan battery count based on total expected scan duration plus a margin for initialization and travel time between areas.
Power On and Indicator Lights
To power on, press and hold the power button for 4 seconds. The indicator light will change from slow-flashing blue to solid green. Solid green means the device is in standby and ready to connect or scan.
The indicator light is the primary communication channel between the scanner and the operator. Learn these patterns before the first scan. Acting on a misread light state is one of the most common causes of data loss.
Fast-flashing green after stopping a scan means the device is saving. Do not power off during this state. The save duration ranges from 5 to 60 seconds depending on scan length. Powering off during a save corrupts the scan file. Wait for solid green before doing anything.
To power off from standby, press and hold the power button for 4 seconds. The light will change from solid green to flashing white (saving), then off once the device has shut down completely. Never force-power-off by removing the battery unless the device is unresponsive.
Firmware Verification and Updates
Current firmware is required for stable operation and compatibility with the current version of LixelGO and LixelStudio. Check the firmware version before the first scan. The app will notify you if an update is available once the device is connected.
Small Updates (via App)
LixelGO will display a firmware update prompt when the connected device has an available update smaller than approximately 1 GB. Follow the in-app prompts. The device will reboot into update mode automatically. The battery must be above 50 percent before starting a firmware update. The LED will show red-green alternating during the update process.
Large Updates (above 1 GB, via USB)
Download the Firmware File from xgrids.com
Go to xgrids.com/support and download the firmware file for your specific device model. Do not use firmware files from any other source.
Switch the Device to USB Mode
From standby (solid green), single-click the power button. The light turns white for up to 3 seconds. Single-click again during that window to enter USB mode. The light turns solid blue confirming USB mode is active.
Copy the Firmware File to the Device Root Directory
Connect via USB-C to your computer. The device appears as a drive. Copy the firmware file directly to the root directory of the device storage. Do not place it in a subfolder.
Safely Eject the Device and Power Off
Eject the device from your computer, disconnect the cable, and power off the scanner. On the next power-on, the firmware update will begin automatically. Do not interrupt this process.
Function Key Reference
The physical button on the scanner performs all primary operations. You can run an entire scan session without opening LixelGO once scanning starts, using only the button and the indicator light to manage state.
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